About

Window Treatments NZ Ltd, founded in 1984, is one of the largest independent curtain, blind, shutter, awning, louvre roof & insect screen manufacturing company in New Zealand. The company designs and manufactures market-leading products in a purpose-built Christchurch factory.

This ensures quality, continuity of supply and superior back-up service to meet the ever-growing demand both in New Zealand and overseas. Selling factory-direct makes our pricing very competitive. We employ over 140 people nationwide in over 20 locations.

Manufacturing

To ensure superior quality and consistency for our customers, Window Treatments’ products are manufactured by our own fully trained and skilled staff in a high-tech plant in Christchurch.

Much of the equipment used in the manufacture of our products has been specifically designed and built for the company – a fact that makes Window Treatments unique and well positioned to incorporate and commission new technology as required. This ensures production of our blinds, shutters, awnings and insect screens is consistently flawless and efficient.

We also manufacture a large percentage of the components used throughout the product range, and many of these have been designed in-house. For the customer, this has many benefits including ready availability of replacement parts or servicing and the ability to cater to specialist design/installation requirements.A stable local workforce, in conjunction with our manufacturing management systems, ensures we have the ability to increase output at relatively short notice without compromising product quality.

This ability to meet special high volume commissions and tight customer deadlines is characteristic of the total commitment that our staff have to ensuring customer satisfaction.

FAQs

Q. Window Treatments’ products are very price-competitive in the market place, how does the quality compare?
A. Excellent. Our prices are very competitive because we sell direct, from the factory to the customer. There are no middlemen. Our quality is first-rate as our fully trained and skilled staff manufacture our products to meet international standards in our high-tech plant in Christchurch.

Q. Do you offer a free, no obligation, measure and quote?
A. Yes, we have a team of skilled consultants who can advise on the selection of blinds, shutters or awnings that will fulfill your specific needs, as well as show you product samples which will allow you to select suitable colours, textures and fabrics from the infinite variety available. Phone 0800 36 36 39 anytime for an appointment, or use our online ‘contact us’ form.

Q. Do your prices include installation?
A. Yes. We have a team of skilled installers throughout the country who will install and test your blinds, shutters, awnings or insect screens to ensure they are operating correctly.

Q. How do I clean my blinds or curtains?
A. For most blinds or curtains a light regular dusting will maintain their like-new appearance. For deeper cleaning vacuum with the brush attachment of your vacuum cleaner. Cleaning instructions for our range of curtains are available here. Or contact blind cleaning services such as:
The Blind Care Company in Christchurch (Ph 0800 11 55 37 or 377 0770)
Mr Sparkel in Auckland (Ph 0800 11 55 37 , or 09 441 8305)
Mr Sparkel in Wellington (Ph 0800 11 55 37, or 04 570 0705)

For all other areas, just call us on 0800 36 36 39 and we will recommend a suitable cleaner.

Q. I have young children and safety is a big concern for me. Which Window Treatments’ products should I select?
A. At Window Treatments’ we are very safety conscious. Ask one of our consultants about motorisation which removes the need for any loose cords or choose your blinds to be installed with cord tidy’s.

Q. Which blind types have the best thermal properties?
A. Rollers, Honeycomb Pleated Blinds, Shutters, Cedar Blinds, Timber Blinds.

Q. Do you have the fabric that, when I am inside I can see out, but people cannot see in?
A. We do have fabrics like these which provide privacy during day time whilst at the same time give you the ability to see out. However at night time with the house lights on, the reverse applies so total privacy is not always possible using only one fabric. Our double roller systems have evolved to address this issue by allowing two fabrics to be used.

Q. I am looking for window treatments that can be motorised and operated by remote control. Which products can do this?
A. Motorisation with remote control is available on all our outdoor products, as well as the majority of our blinds and shutters.

Q. I see your products offer something called UV protection – what’s that?
A. We test our products for how well they filter out the sun’s UV rays and the heat associated with those rays, on a scale of 0 to 8 (8 being the optimum UV protection). Most of our fabrics are between 5 to 7 on this scale.

Q. Can I put Cedar blinds or shutters in the bathroom?
A. Yes, but for these “wet” areas we recommend the blinds or shutters have a lacquered or painted finish.

Q. How long is your guarantee?
A. We provide a full guarantee on product and installation for three years, and some fabrics have a five year guarantee.

Q. Are spare parts readily available? If so, where can I get them?
A. Yes, because we manufacture in New Zealand, replacement parts are readily available from any Window Treatments’ branch nationwide or they can easily be purchased online at Blind Parts or from Mr Sparkel and The Blind Care Company (see our Cleaning page for contact details).

Q. How do blind prices compare in relevance to one another?
A. This varies according to the size of the window that you are covering but as a general rule of thumb the order of pricing from the least expensive to the most expensive are: Venetians, Verticals, Faux Wood (New Image), Pleated, Rollers, Blocco, Cedar blinds, Securo and then Shutters.

Q. I work all day. Do you offer after hour appointments such as late nights or weekends?
A. Yes, we can arrange this. Simply phone 0800 36 36 39 anytime for an appointment or use our online contact form.

Q. How long, after ordering, will it take to get my blinds installed?
A. Generally two to four weeks after ordering depending on the product type, however imported shutters will take longer.

Q. Can the technicians take down my old blinds when installing my new blinds?
A. The technicians can remove your old blinds and the cost to do this is best discussed with the Sales Consultant.

Q. Can the technicians fix some of my old blinds in another room, when they install my new blinds?
A. Yes – if they are Window Treatments’ blinds but charges may be incurred. Alternately repairs can be carried out by Mr Sparkel or The Blind Care Company (see our Cleaning page for contact details).

Q. How can I pay my deposit?
A. By cash, Visa, Master Card, or Internet Banking.

Q. Do you offer extended credit?
A. Yes, we generally offer six months without interest and deferred payment (via Gem Visa or Q Card, conditions apply) but please discuss this with our Sales Consultant.

Q. I have got a quote from another company and you are much cheaper – why?
A. Because we sell at factory direct prices we can pass on the resulting savings to our customers.

Q. Do you do tinting of windows?
A. No we do not provide this service, but we recommend the following company for all South Island locations :
Glazing Films Ph 0800 772 371 or 021 772 371,
Website www.glazingfilms.co.nz
Email glazingfilms@clear.net.nz

Customer Service Values

The company has customer service representatives, spread from Invercargill to Whangarei.

All our customer service representatives are trained consultants who will come to your home or business and discuss your needs and objectives with you. They can advise on the selection of blinds, shutters, awnings or insect screens that will fulfill your needs, as well as show you product samples from their mobile showroom which will allow you to select suitable colours, textures and fabrics from the infinite variety available.

Consultation is provided on a ‘no obligation’ and completely free basis, as is our measure and quote service. Phone us on 0800 36 36 39 to arrange an appointment or use our online contact request form.

When you make a decision to call Window Treatments, you can rest assured that you are in the hands of the professionals. From the free measure and quote service in your home or business premises, through the selection of blind styles and fabrics, to the manufacture and installation of your blinds, our staff are committed to ensuring your complete satisfaction.

Our consultants can help you consider the following factors to ensure perfect window dressing solutions:

Our consultants are only a phone call away, simply contact us and we will:

visit your home/office with product samples
share our expertise and product knowledge
measure
provide you with a written quote

Subsidiary Companies

Ready Made Blinds NZ Ltd

Ready Made Blinds NZ Ltd is a subsidiary of New Zealand’s largest independent Blind, Awning & Shutter Company, Window Treatments NZ Ltd. They sell direct to the public via their online store or from their Head Office shop in Christchurch.

Ready Made Blinds are perfect for the DIYer who is happy to measure and install their own blinds and curtains and enjoy savings of up to 50% off the price of custom made blinds. Ready Made Blinds offer a comprehensive range of blinds with a “cut to size” service and deliver freight free nationwide within 6 – 8 working days from order.

To contact Ready Made Blinds NZ Ltd simply click here www.readymadeblinds.co.nz

or www.rmbc.co.nz call free on 0800 77 00 44

Please note that Ready Made Blinds does not offer an in home measure or quote service. Visit the Ready Made Blinds website to download their measuring guide form (or contact them directly using the contact details above for assistance). Blinds can be ordered from their website online or by phone using the Freephone number above.

Ready Made Blinds NZ Ltd or Ready Made blinds and curtains

The Blind Care Company and Mr Sparkel, both blind cleaning and repair companies, are also subsidiary companies or the Window Treatments NZ Ltd Group. Please use the links on our Cleaning and Repair page to contact these companies directly if you require Cleaning or repairs (outside the warranty period).

BlindcCare Company Ltd Mr Sparkel Ltd

Export Division

You’ll see our blinds, shutters and awnings on your travels. Our products are especially sought after by resorts and hotel chains in the South Pacific – Australia, Fiji, New Caledonia, Tahiti, Samoa and the Cook Islands; Asia – Japan, Singapore and the Maldives, the Seychelles in Eastern Africa, Guam and Dubai in the Middle East.

Window Treatments International Ltd, a wholly owned subsidiary of Window Treatments NZ Ltd, is our active export company. All international enquiries are dealt with from our Head Office in Christchurch, New Zealand and consultants and installers are ready to travel throughout the world as required.

Window Treatments’ product is marketed globally in the following sectors:

resort refurbishment
finished product to the end user

We are delighted with the growth in our export client base and our ability to cater to the ever changing needs of the international market. Our reputation for quality and our ability to supply throughout the world has amazed many overseas buyers and competitors. We pride ourselves on being able to supply small or large orders, anywhere in the world, quickly, efficiently and cost effectively.

For further assistance or enquiries contact:
Export Enquiries Phone : +64 3 343 1878
Fax : +64 3 343 0277
Mobile : +64 27 472 0554
Email : export@window-treatments.co.nz

Franchise Opportunities

If you are interested in being your own boss and you are enthusiastic, well presented and self motivated, we are keen to talk to you. Franchises are available in New Plymouth.

Window Treatments NZ
Ltd Founded in 1984, Window Treatments NZ Ltd has established itself as a trusted and well known iconic brand throughout the whole of New Zealand. All of the existing branches throughout New Zealand are owned by the company but we are now seeking to appoint Franchisees in selected areas in order to service those particular areas more efficiently.

Benefits to you?

Defined territory
Work from home and van
Low overheads
Participate in an initial comprehensive training and induction course and ongoing mentoring and training seminars
Enjoy a proven business model with a wide range of blinds, awnings, shutters & insect screens
Be part of a credible and trusted Blind, Awning, Shutter, Louvre Roof & Insect Screen Brand in New Zealand
Benefit from the company’s ongoing high profile nationwide Television and Radio campaigns
Be assisted by the company’s call centre, measuring & advanced ordering technology
Be part of the Window Treatments’ family, work hard and enjoy the rewards from your efforts

Who are we looking for?
For someone who wants to take control of their future and earning potential and who is self motivated and keen to succeed, this is the opportunity for you. Ideally this opportunity suits a practical person who presents and speaks well to all levels of the community and is well known in the Franchise area.

If you think this sounds like you, simply contact Graeme Rose Managing Director Window Treatments NZ Ltd on 021 338 031 or graeme.rose@window-treatments.co.nz.

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